Tuesday, November 8, 2016

iPhones and Space Age Glass

The Apollo 11 landed on the moon in 1969 and I'm pretty sure that the glass on the space ship was shatter proof.  Two years ago I gave in and traded in my android phone for an iPhone.  Well, this summer while struggling to get my keys out of my purse on my stoop I dropped my phone and it went tumbling down twelve brownstone steps.  Cracked!  I'm not a scientist, but I'm pretty sure that the same glass that they use in space is available to the manufacturers of Apple iPhones.

Upper Westside Apple Store
In the last few weeks the cracks have gotten worse and I was worried that I would cause further damage to the phone if I did not get it repaired.  I know I'm preaching to the choir, but let me explain the absurd process to get the phone fixed. I took Cameron's phone to a non authorized repair shop this summer and it has never worked well since.  She took it to Apple and they told her that they would no longer touch it since it was not repaired by them.  Ok, well, that is absurd!  Live and learn, so I took mine to an Apple store.  I went online and scheduled an appointment at the Apple store on Broadway and 68th Street for Monday at 5:45 p.m.  I called the store and they said that if it's simply a cracked screen it will take approximately 20 minutes to repair.  Sounds easy.

I got the to store at 5:45 and I was told to go to the service area downstairs.  Downstairs there was a long line and people were sitting around all of the tables.  I waited in line for 15 minutes and told them that I had an appointment.  He added my name to his computer list and told me to take a seat.  I waited another 15 minutes.  The line to put your name in seemed endless and I never heard anyone's name being called.  I went back to my contact and asked him what the process was.  He looked up my name and told me I was next in line and that in fact I would hear my name when it was my turn.  Ten more minutes pass and a bright faced young man named Jordan called my name.  I must say that he was so friendly that he immediately took the edge off of my irritable mood. 

I'll spoil the ending by saying that the only thing that needed to be repaired was the glass, but Jordan did go over the possible scenarios that might come about during the repair.  I could have further damage than a cracked screen which would require me to get a replacement phone, and the cost would not exceed $245 (ouch!).  And he asked if I'd backed up my phone because it was possible, if there was further damage, that I would lose everything on my phone.  Needless to say I have NOT backed up my phone, but I signed the pad acknowledging that I had been warned about the risk. Then he said the cost to repair just the screen would be $129 plus tax and the wait would be approximately two hours.  I told him that I was told the repair would take 20 minutes.  He agreed that the actual repair would take 20 minutes, but due to the high volume of repairs the wait for a tech to get to my phone would be about an hour and forty minutes.

While I was waiting for my name to be called by Jordan and was trying to figure out how this whole system worked I spoke to two woman sitting near me.  The room was not noisy and I was sitting directly next to this Hispanic woman, so I turned to her and said, "Are you here to get your phone repaired?" At first I thought that she did not speak English because she looked at me as if my words did not register with her.  Then she responded with a blank stare, 'Yes." I asked how long she had been waiting and she said since 5:00.  She did not offer any further information, but the woman across from her was an older Pilipino woman who chimed in, "I've been here since 4:00 and no one has called my name yet.  I don't know what's going on." In fact I did see her speak to an Apple employee and they brushed her off and told her to sit back down and her name would be called in turn.  She then added, "I did not have an appointment, but they told me it would only be an hour or so and it's already been over two hours."  With that information I was grateful that I had made the appointment, but also proved that their system for walk-in repairs was highly flawed. 

There were at least fifty people waiting for their phones to be repaired in the two hours that I was there.  In those two hours the store made approximately $6,450.  This is a racket.  We have flown to the moon and back and yet in 2016 we are all walking around with fragile glass computers in our pockets and just accepting that each of us will eventually end up in the basement waiting for the privilege of getting our phone repaired with a costly price tag. How is this happening?  Forget the Presidential election protests!  I'm ready to make my sign and march in front of the Mac store!

Thursday, October 27, 2016

Don't get excited, "Stage Set" is not what it sounds like.  It's what un-named retailer calls the monthly flipping of merchandise in the store and the display windows.  The mechanics of it are that once a month the staff arrives on Sunday morning at 6:30 a.m. and begins pulling items off of the racks that need to be marked down for sales.  The store, which is arranged by color and merchandise line, is then basically flipped from one side of the room to the other.  The windows themselves are a two man job, which is a problem when you have a large, flagship boutique with only five people working.  The staff of five all live in the city except for the manager, Cleo, who lives in New Jersey.  She is notoriously late and always uses her commute as an excuse.  I guess my argument for that would be... if you know the commute takes an hour, then why do you only give yourself ten minutes from the time you leave your house in Edgewater to arrive in the Manhattan store?  And when you say you are in your car stuck in traffic make sure that we can't hear your dog barking in the background, or that we can't tell that you are brushing your teeth while you are telling us about the horrible Sunday morning 6:45 a.m. traffic on the George Washington Bridge.

Anyway, on this particular morning it was 7:30 and Cleo still had not arrived and as the second in charge I was trying to make sense of the display plans while the staff pulled items for the sale racks.  When she arrived carrying her Grande iced coffee she groaned, "I had to wait in line for 30 minutes at Starbucks."  Hmm... 30 minutes in line still puts you in 30 minutes late and what manager thinks that waiting in line for a Starbucks is a ligament excuse for being late?  She literally grabs the display plans out of my hands and starts shouting orders. Without even knowing what she is doing begins to grab rack of clothes and with he-man strength carries them from one rack to another crashing into display racks and people doing markdowns in the process.  She has no senses of personal space, or maybe she just has complete disregard for others.

I would agree that if I had applied myself more I could had a much stronger understanding of the retail business, but after two years I still had little to no interest in the business and the management structure did not promote any incentive.  As I saw it the management plan was to make sales plan, and if we did not make sales plan then the management team would slave drive and bully the employees to comply.  I guess they'd never heard the saying, "you can't beat a dead horse.". But this is where I'm at, so I try to a make the best of the morning and start to chat with Ellen,  She is an employee who has worked for the company for seven years and in retail for 30 years, but she has such a negative attitude that there is no way that she will ever be promoted into management, which only fuels her fire.  Ellen likes me, but I know that when I was hired as a sales lead she was once again passed over for the position and she takes every opportunity to let me and the management team know that she should be running the stage set instead of me and Cleo.  She starts telling me about something that her successful sister is up to and continues the conversation berating her sister.  I decide to shift the conversation and ask her about her mother.  She stops and stares at me and finally says, "My mother is a c!%$.  There is a reason I'm as bitter as I am and it starts with that b&%#^."  Remember, it's only 8:30 in the morning.

I pause surrounded by leopard print tops and purple capris and wonder exactly what I could have done in my life that landed me in this badly managed hell.  I was pulled out of my trance when Cleo shouted over the JZ music she was playing over the sound system, "I'm starving, who wants to order breakfast?"  She has only been here an hour and she is ready for breakfast.  She has already informed us that we are staying until stage set is complete (scheduled for 2:00 p.m.), but that she has to leave at 1:00 for a wedding.  Taking a breakfast break will only extend our day, although she couldn't care less since she has a hard end time. Sigh...

Another day, another dollar, another nail in my coffin.

Has anyone else ever had to pay for a company holiday dinner?

When Cleo, un-named retailers manager, suggested a Christmas dinner out for the management team I knew that nothing good would come of it.  Working with this woman is the most difficult professional relationship I have ever had.  She is bossy, rude, and a slob (maybe I'm being too generous - LOL). Weeks before the event she talked about what a generous manager she was to take us out for a holiday dinner, which negates the generosity if you have to constantly mention how "generous" you are.

A few days before the dinner she began to talk about how the company had not given her a budget for the dinner.  I think she was waiting for us to offer to pitch in.  When that didn't happen she wondered aloud if we thought it would be more fair for everyone to pitch in instead of her footing the bill.  Let me clarify, when the store "makes sales plan", the manager and the two assistant managers alone share that bonus.  So, I could see if Cleo and the two assistant managers decided to share in the cost, but asking the other sales leads to pay was ridiculous.

We decided on Carmine's which is a wonderful Italian restaurant that serves "family style", huge
portions meant to be shared at the table.  Cleo ordered three appetizers and four entrees for a group of five.  That is an excessive amount of food for five people.  She arrived at the restaurant early and had two drinks before the rest of us arrived (that's going to be $15 per cocktail). We each ordered a glass of wine at the table.  Cleo and one of the assistant manager's ordered an additional glass of wine.  As we began dinner she said, "I really wanted to pay for this dinner, but Diane and Melinda both talked me out of it."  Blatant lie! and so classic.  Just because she complained about having to cover the cost in front of me, does not mean that I engaged in the conversation and told her not to pay. Diane is so desperate to be "in" with Cleo that I wouldn't doubt that she agreed that it was a fair idea.

During the course of the dinner Cleo and Diane would make short comments to each other and break
out laughing, which were obviously private jokes about the other members of the team, including myself.  I was seething. 

Cleo did pull out little gift boxes and handed one to each of us.  She had bought Alex and Annie bracelets for each of us and I do believe that this cost came out of her own pocket.  Susan is a sales lead who is in her early 60's.  She commented on how nice the new bracelet went with her Pandora bracelet.  Cleo burst out in hysterical laughter, she has a booming voice in the first place but after four drinks her voice carried across the crowded restaurant.  "Susan, only old ladies wear Pandora bracelets.  You really have to get rid of those."  Susan turned bright red and mumbled something about not caring because her sons had given them to her as a gift and she liked them for sentimental reasons.  Now Cleo is on a roll telling Susan how she dresses like an old lady and needs new shoes as well.  Next she starts on me reflecting that when I started I had the worst style and how far I'd come under her "style expert" guidance.  What makes no sense about these personal style attacks are that she has the worst style of any of the team members.  She is quite heavy (hey, I'm forever on a diet, but I mean she is seriously overweight) and dresses a size or two too small and wears tank tops over a bra that is three sizes too small. If she is not "selling" she doesn't seem to realize that she is still representing the store and walks around the boutique like an over aged college student in sweatpants, a tank top, flip flops, and her hair pulled up into a sprout on the top of her head.

The check arrived.  Cleo took a look at it and said, "The easiest thing to do it to just split it five ways."  No comment on her additional drinks.  After tip it was $60 per person. Then to put the icing on the top of the cake she said, "Is everyone taking the subway or bus home?"  We all agreed, then she added, "Ok, I'll take the leftovers since I have my car to drive back to New Jersey.  Is that ok?"  Susan was my hero!  She chimed in, "Oh, no, Cleo, my son and husband would love to have some of this."  They split it in two.  I had no interest in taking any of it, but was glad that Susan had kept Cleo from feeding her roommates on our dime.

During the San Francisco earthquake in 1989 I was in my office where I was working as a secretary.  As the building shook and swayed I squeezed into the copy room with the rest of my group and thought, "I'm going to die with these people and I don't even like them."  I had that same feeling at the Christmas dinner with my "un-named retailer" coworkers.  Something has to give.

Tuesday, October 4, 2016

What's October without a good ghost story?

It wasn't long after we moved in March to our new brownstone apartment on the Upper West Side that we noticed odd things going on in the apartment.  One day in April Cameron was home from school sick.  She was sitting on the couch in the living room and a piece of objet d'art fell off of the mantel and brought a candle down with it causing the glass candle holder to shatter on the floor.  Ok, yes, the window was open, but the window is seven feet from the fireplace mantel and there wasn't enough of a breeze to even flutter the curtains.

We have had ongoing issues in the kitchen with the ceiling lights. Not a big deal, for sure, but electrical shorts that just don't make sense. 

Ok, ok, you want more that short circuits in a building that is one hundred and ten years old.

This summer my sister Elizabeth, my mom, and my niece Rebecca came to visit.  One night Cameron, Rebecca, and Cameron's boyfriends (Dan) stayed up late watching movies.  Not long after they turned off the light Rebecca, who was on an air mattress, shouted at Cameron, "Cam, leave my feet alone.  Seriously, I'm trying to get to sleep." Cameron had gotten off of the air mattress and was sleeping next to Dan on the couch and replied, "Rebecca, I'm over here with Dan.  I'm not touching your feet."  A few minutes passed and Cameron felt pressure around her ankles as if someone was pulling her."  She tucked her feet up and buried her head under the covers.  You might wonder why Cameron did not jump out of he skin, but in fact by July when the family was visiting we were very familiar with the presence of a ghost in our apartment. There is no explaining the feeling, except to say it is just an energy in the rooms, in particular the living room where they were sleeping.


Cameron and Rebecca asleep in the living room
The next night while Cameron and Rebecca were out  for a few hours Elizabeth and I got out the K-2 meter and set out to do some ghost hunting.  We started off in the living room.  We asked the spirit some questions hoping to get the light gauge on the meter to move.  Elizabeth then said something akin to, "Do you think children these days are disrespectful?" (I can't remember what the girls had done to prompt her to say that, but it did the trick).  The meter shot from green to red and back again.  I think Elizabeth jumped up off of the footstool and landed on my mom's lap on the couch. We could not believe that we had gotten such a decisive response. I guess modern day children sassing their parents doesn't sit well with our ghost.

The owner's of the brownstone have not moved in yet (they are doing an extensive renovation on the two lower floors - ghost don't like renovations), so we took advantage of having the house to ourselves and went downstairs and sat in the foyer. We continued to get some positive, yet not dramatic, responses.  Then we heard the front door to my apartment on the second floor slowly creek opened and close. It wasn't until we heard the door open and close again that Jeff, Elizabeth, and I looked at each other.  We all realized at the same moment what we had heard.  Jeff ran up the stairs to see if my mother was walking around listening down the staircase to see what we were up to.  He reported back that she was sitting on the couch putting curlers in her hair and watching the news.  What's even more mysterious is that my front door does not creek when it opens and closes, and yet both times when we heard the door it creaked loudly.

Living room
The next day we told the girls about out ghost hunting and they insisted that they wanted to do some detective work themselves.  Normally, with a group of six in a small house you can't expect much to happen due to too much talking and moving about. We were sitting on the staircase and trying to get a response on the K2 meter.  I was sitting next to Rebecca.  Out of nowhere there was a groan.  The sound happened in the space between Rebecca and I.  Our eyes locked.  We asked if anyone else had heard the voice.  Elizabeth said that she did, but that it sounded distant to her.  Rebecca and I assured her that it was not "from a distance", but in fact exactly in between the two of us.  If I had been the only one to hear it I would brush it off, but because Rebecca and I acknowledged it as it happened there was no denying it.

I have a friend who is a medium.  I had the opportunity to ask her if she felt there really was an energy in our building, or had our imaginations run away with us.  She said it was definitely a male spirit in his late 20's or early 30's dressed in working class clothing from the early 1900's.  Initially she said that she thought he was simple minded, but then she realized that he was trying to communicate to her using his hands.  She said in fact he was deaf.  His seemingly arrested development was due to his sheltered life because of his lack of hearing.  Because he never had a mature relationship with a woman in his lifetime he is still drawn to woman in his spirit life.

Elizabeth and I  have a history of living in haunted houses, or maybe we bring the ghost with us.  Either way, we think that a reality show based on our combined families ghosting hunting would be a ratings bonanza!
Television show pitch - Malcolm Family Ghost Hunters







Wednesday, September 28, 2016

Applesauce and Mount Everest (Freshman Dorm Blues)

It's been a month since we took Cameron to college.  I tried to write a blog about it soon after, but I was too caught up in my own worries and fears and her frustrations to get a clear picture.  By the beginning of second semester I'm sure I will look back at this one month perspective and laugh, but here's the Allegheny update.



As we sat in  the dining hall on move-in weekend at Allegheny College I looked at Cameron across the table and could not fight back the tears.  It was more than just imagining driving away from my baby and leaving her at college, it was the end of an adventure that Jeff, Cameron and I had begun five years ago when we moved to New York City from Evergreen, Colorado.  It was never just my struggles that I was reflecting on in my blog, it was how life in New York affected all of us.  Now we were leaving Cameron to pursue her own adventures separate from us.  For the past eighteen years I felt like her experiences were my own, if only by association, but now we would be two different people living our lives eight hours away from each other connected by phone calls and text.



This past summer when Cameron was getting her college physical the doctor asked her where she was going to school, without hesitation and with a smile she replied, "Allegheny College in Meadville, Pennsylvania."  It was the first time that I had heard her answer that question without choking on the words.  It was not her first choice of schools, but ultimately she decided that she was interested in what the school had to offer.  It might have been easier to leave her if she had been thrilled to be there, but lukewarm made driving away all that much harder.


comfort food
On her first Thursday I spoke to Cameron at noon.  Her enthusiasm had fluctuated over the past four days from extreme highs to very low.  The night before I had called and she texted back that she could not talk because she was going hiking with friends.  She even sent a picture of a beautiful creek that they had discovered with a little flower emoji at the end of the sentence.  I figured at eleven o'clock the next day coming out of environmental science class she should be feeling pretty good. Wrong.  I tried to make light conversation to fill the dead cellphone air between us..  I asked how the food was.  Bad question.  I could hear her voice crack as she answered, "I'm certainly not going to gain the freshman fifteen because there is no food to eat.  All I have is coffee.  Mom, you know how I hate bees?  Well, this morning I was walking to class eating the applesauce that we bought at Wal-Mart and a swarm of bees attacked my cup. I had to throw my breakfast away." I was sure the only thing keeping her from falling to the ground in a heap was because she was in the middle of campus.  Of  course I'm not worried that she will starve, but I  imagined her frustration of not having the food that she is used to and the thought of long days ahead of cafeteria salad bars.  Then she asked, "Mom, they say you should only be homesick for a week, but I still feel so lonely."  I reminded her that it was only Thursday and I saw her on Sunday.  She sighed.

Positive Attitude 101

One of the things that she had been looking forward to at Allegheny was their Outdoor Club. Her first outing was a fifteen mile canoe trip down French Creek.  She said it was an amazing day, although fifteen miles is longer than you would think.  Bald Eagles circled overhead, and she and her partner whiled away the hours singing.  Great!  But wait.  A week later she made sure to get her name in for an overnight whitewater rafting trip.  I anxiously awaited her call after the weekend adventure.  When I asked her how it went she replied, "I could not have had a worse time." She explained that the group of kids that came on this trip were completely dismissive of the freshman and she was one of only two freshman on the trip."  My heart sank.  Then she added, "When I got back I was just going to stay in that night but some friends from the Edwards Dorm texted me and ask me to come over for tea and games.  I had the best night at college so far."


You are seeing how this is going.


I have been through this with my two older children so you would think that I would be ahead of the curb dealing with this, but as we all know, each child is different.  I told her that she had to make it through six weeks without coming home or us visiting.  It would be her Mount Everest. After that every month we would see her for some break or holiday.  We came up with a plan... she would create a sticky note pyramid on her wall.  Each day she would write something positive that happened on the note and stick it to the wall.  Day 19 would be the peak and the rest would be the slide down to fall break.  At the end of that week she read several of the notes to me.  She had kept her promise and written positive blurbs on each.  At the end of the second week I asked her to read me some more notes and she said, "Oh, yeah, I don't have time to keep those going anymore, but I'm good!".  I'd like to say that is the end of the story and the rest is cake, but any parent would know that that is a total lie.


She has a campus job working in the tech department for the theater and working in the Grounds for Change Coffee Shop, she says her classes are too easy, so she is planning on taking more challenging courses next semester (after Beacon High School college seems to be a breeze), she loves her roommate, and she has found a great group of friends with common interest and values.  All in all she is doing very well.  This morning she actually called me and I was the one having to tell her that I needed to get off the phone as she chirped away about a camping trip that she is planning for a stargazing expedition in the wilds of Pennsylvania this weekend. 


Remember when they were babies and we worried about when they would walk and how many words were in their two year old vocabulary?  Being the parent of a young adult is just as fraught with worries, but now all you can do is watch from afar and know in your heart that they have the tools to deal with both the good and the bad days.

Thursday, May 19, 2016

A Five Year Plan in Review

Ironwood, Denver
This past weekend we were in Denver for Hunter's college graduation.  It has been five years since I was back home, give or take a week. It gave me cause to pause and review my life over the past five years in New York City and to see what we left behind without rose colored glasses in either direction. Hunter took us to an eclectic store on South Broadway in Denver called Ironwood and I found this ying/yang display of New York and Colorado.  I thought it was a perfect depiction of both places (I will always regret that I didn't buy that doll).

Snooze an AM Eatery





Hunter took us to RiNo in downtown Denver, and I must admit that Denver has achieved a very cool factor.  We had breakfast at Snooze and I think that a restaurant like that in New York City would be too expensive to really cater to anyone truly hip..Yet in Denver we were sampling pancake flights and morning cocktail concoctions with the coolest of the cool. Cameron loved that almost every restaurant we went to had meats from local, organic farms, which is more challenging to find and/or afford in New York City.

We drove up to Evergreen and it looked like time had stood still.  We walked around the lake and it felt like no time had passed at all.  I could imagine that we were just taking a family walk and headed to the lake house to play frizz bee as we had done so many times over the years.  As we walked towards Baskin Robins were heard a familiar voice yell Cameron's name out.  It was her dear friend, Otto Schloegel,   He had spotted us as he was driving around the lake with his mother, Rebecca.  We had made a pact that this was a strictly family weekend and none of us were allowed to meet up with old friends, so it was nice to see a friendly face from days gone by.

We went to Breckenridge as a mini vacation for all of us and stayed at our beloved Beaver Run Resort. As we rolled our bags across the lobby I told the kids to look small as I had made the reservation for two adults and three children under the age of 17.  At least I didn't say they were under the age of 12.

I love Breckenridge and when I occasionally buy a LOTTO ticket I always think that "when" I win I want to buy a condo there.  Although it's only an hour and a half from Evergreen it was a regular vacation spot for us, so it was wonderfully familiar to return to. But as comfortable as it was, there was not a sadness associated with not living there, more of a contentment in knowing that it was still there.

We walked over to the sledding hill in Breckenridge and a gentleman asked if we would like him to take our picture.  Hunter had had his fill of posing for pictures after his graduation, but it caught him off guard, so I quickly agreed and the man may have taken our Christmas photo for us. I sent the photo to two of my co-workers in New York who know me quite well, and yet I wondered when they looked at the photo if they felt like they were looking at someone they did not know at all.  In the photo we look just as I imagine we would have looked if we had never left Evergreen.  You would never know about my miserable job at Un-Named Retailer, the process to get into a good New York City public high school, rats, or the stress of securing a new apartment.

Today I was standing in the middle of Rockefeller Center outside of my office talking on the phone to my sister, Elizabeth, telling her about our wonderful trip to Colorado.  She pressed me about our moving back to Colorado.  I told her that we (Jeff, Cameron, and I) had discussed how nice everyone in Colorado was, (in particular service workers), how nice it was to have a car, and how magical large grocery stores were.  But Cameron added that she wanted to bring her kids up in Manhattan and I said that I loved the newness of every day on the streets of New York. Ultimately we decided that we are lucky to have had the opportunity to live in both worlds.  By the time Cam graduates from college she will have had thirteen years in Colorado and nine years in NYC.  We have four more years to decide where Jeff and I ultimately want to retire.  I have no idea what the next four years have in store for us.  The five years that are behind us had very little resemblance to what I had imagined they would have been.

So the five year plan that lays ahead of us, for now, is to finally relax into our lives in New York after a very steep learning curve, and to not take another five years to get back to a place that I will always call home, Colorado.

Tuesday, May 10, 2016

Flying with my Therapy Dog

I got back late last night from my weekend trip to Topeka, Kansas where our little dog, Oliver, was safely delivered to my brother, Clinton, to begin his new life in the country (well, the country in comparison to Manhattan). If you read my earlier blog "Washer/Dryer or Fido" you will know that this trip is the end of the saga.

The reason we had to get rid of Oliver was due to his barking, and in our brownstone where he can hear movement, buzzers, and other dogs in the courtyard he was constantly on the alert and manically guarding his territory by yapping. As hard as it was to give him away, this was not a battle that could have been won with a citronella collar or behavioral training.  Oliver is a terrier and is instinctually on guard. 

I had seen an expose' on The Today Show about taking dogs on airlines as therapy dogs, not only avoiding the pet ticket of $120.00, but also offering the freedom of taking the dog out of the crate in the airport and on the plane.  I decided that I would try it myself, and worse case scenario I would have to pay the fare at the boarding counter. The trick for this mission was to have a dog that was calm enough to fly as a therapy dog.  Considering that we were taking him to Kansas due to his high strung nature made the task somewhat daunting.


Two hours after being given a sedative.
I went out to PetMed.com and ordered a herbal supplement that is supposed to have a calming affect on dogs.  We gave the prescribed dose.  It was as if we had not given him anything.  Upon further research the manufacture suggested doubling the dose in case of high stress.  Oliver was still unfazed.  I then researched Benadryl for dogs.  I followed the directions from several online forums and gave him the prescribed dosage.  In this case it actually had the opposite affect.  Instead of putting him to sleep he actually became more hyper.  I had had a similar experience once before when my son Hunter was two years old and I gave him Benadryl for a cold.  He became very awake and agitated, so I knew better than to try a large dose.  I then looked in my own medicine cabinet and looked up the affects of Xanax on dogs.  It is widely prescribed for anxiety in dogs, particularly separation anxiety.  He was seemingly untouched, although Cameron said that he slept like a log that night. Although he was alert I thought I'd test reactiveness by ringing the buzzer to our apartment.  Well, he did his usual dance of running back and forth through the apartment barking as ferociously as possible. So much for the Xanax. 

I headed to the airport with a therapy vest that I got online, the herbal calming supplement (more for my peace of mind than any real belief that it worked), my boarding pass noting that I would be accompanied by a service dog, and a prayer.

Oliver obviously not going to sleep.
The flight that I had booked was Economy Class and I was not able to reserve a seat until check in.  I was worried that I would end up in a middle seat without enough room for his carrier.  I called the airline and told them I would be traveling with a service dog and I wanted to make sure I had adequate room.  The agent booked my seat for me and upgraded me to Economy Plus so that I would have adequate room. The Golden Ticket was that she noted on the boarding pass that I was traveling with a therapy dog, which eased my fear of being called out by TSA for traveling with a dog without a ticket. 

Plenty of leg room in Economy Plus


No problems with TSA security
Oliver has never bitten anyone, but the TSA line can be long and crowded, and boarding the plane can be a crush of people, so I was worried that Oliver might become irritated.  I kept him in his carrier until I had to take him out to walk through the metal detector.  We got through just fine (no alarms went off), but as I stood waiting to be ushered forward to retrieve my bag a male TSA worker was standing very close to me and said, "Oh, what a cute dog."  I thought he was going to reach out and pet him, but I was able to smile and turn away before the guy could reach his hand out.  I had made friends with a lady in line and I asked her to take my picture after we cleared security.

When I boarded the plane I kept him in his carrier and stowed him under the seat.  He never even pretended to sleep so half way through the flight I opened his case.  The young woman next to me must have noticed his therapy vest and said, "Don't worry, the Captain is my boyfriend and he'll get us to Kansas City safely."  For a moment I wondered why she was telling me that, but then I remembered my pretext of having the dog with me. The last hour of the flight I took Oliver out and let him look out the window and sit on my lap.  If the young woman had not also gotten out her phone and shown me pictures of her dog (in bed with her and the Captain - LOL!) I might not have been so bold, but since I knew she liked dogs I wasn't worried that would say anything.  I was also sitting in 4A which is the seat directly behind First Class so both the First Class and the Economy flight attendance were aware that I had the dog out of his crate.  No one said anything.

Clinton and Oliver relaxing.
 
My mom and my sister picked me up at the airport and we headed to Clinton's house.  After our weekend stay Elizabeth and I said that his house was like a zen retreat.  Oliver never barked.  He was in heaven chasing wild bunnies in the yard and looking through the shrubs at the dogs in the yards next door.  It was hard to leave the little fellow behind, but I know that he is stress free and happy in Kansas. 


Wednesday, April 20, 2016

On the Downhill Side of the College Process

Beacon High School College Acceptance Board
  A couple of years ago I remember hearing a parent say that they had toured ten college campuses in the northeast.  I had thought that sounded excessive and expensive.  And last April I remember a member of our church who, at the time, was a senior in high school, standing up to proudly tell the congregation what college she had decided on, and I was surprised that it was the end of April and she was just now making that major life decision.  Well, it's April 20th and just last night I had a tearful conversation with Cameron about driving up to yet another college campus this weekend (it would be tour #10) to check it out before she has to make her final decision on May 1st.

  Out of the nine schools that we looked at three made the top tier cut.  Two of them she was not accepted to.  They were reach schools and the results were not unexpected, but not getting in was disappointing non-the-less.  The third school, Dickinson College, was a target school and she got in!  It met every criteria she had and more.  They have a strong environmental science program, they have a college farm that produces produce for the campus cafeterias, there is a green sustainable living house as a housing option, there is a mermaid on their bell tower, it is an adorable little town three hours from New York City, and there is a notorious haunted building on campus!  What's not to love?  Well, the answer is "the price tag".  The cost, when all is said and done is $66,000 per year (yes, per year).

  Let me back up a little bit.  For anyone of you who have followed our highs and lows in New York over the last five years you know that we have gone through some difficult financial times. It's taken five years, but Jeff and I have finally found our footing with good jobs that pay New York City wages.  New York City wages pay for New York City rents, transportation, taxes, etc..., but it really evens out to a middle class life outside of the city.  By no means are we part of the 1%.  But that's not what the FAFA looks at, and as far as the Feds are concerned we earn enough to pay our expected parent contribution of $53,000 per year of her college. The absurdity of that is not lost on Jeff and me.

  Dickinson gave her enough to cover the gap between the $66,000 and the $53,000 we would need to pay.  We don't have the money, nor can we take out, $212,000 in Parent Plus loans for her to get a liberal arts education at a elite Pennsylvania college.

  In defense of the school they are very open about NOT being a need blind school. When it comes to financing they are not "warm and fuzzy".  They are cut and dry about either you can afford it or you can't.  We had thought that Cameron's grades and extracurricular activities would provide a basis for a better scholarship package, but even their best package would only bring it down to $41,000 per year. We appealed with more financial information and a letter from an esteemed alumni but to no avail.

  So how do you tell a student who has worked so hard to make straight A's for four years that all of her hard work has not paid off?  So close and yet not enough.

  Two private liberal arts schools, one in Pennsylvania and on in Massachusetts, came through with very good scholarships, and she has the option of going to two competitive New York State universities, but they all pale in comparison to her top three for various reasons.  She accepted one of the private schools and even went online and ordered the school sweatshirt.  But I know that her heart is beyond disappointed, and my heart is broken for her. 

  I am keenly aware that these are first world, privileged problems.  But as a parent I'm wondering if my sister was right and we drank the northeastern college Kool-Aid looking at these boutique, elite schools when we should have kept her feet firmly planted on the ground looking at state schools that we could afford out of pocket instead of pinning our hopes on elusive merit scholarships with no chance of any "need based' support.

Tuesday, April 19, 2016

Feast or Famine Why I Stay in NYC

  Jeff and I were having a slice of pizza on Saturday while Cameron was getting her haircut in the salon next door.  We were trying to decide what to do on this beautiful afternoon.  Jeff came up with some ideas that were good but, expensive.  Per usual I had to be the one to remind him that we did not have any money for costly amusements.  He then proceeded to go into his usual tirade about "what's the point of living in New York City if we can't afford to do anything?"
 For the rest of the day I thought about our conversation.  I had not been able to explain to him why I was clinging to a life in Manhattan.  In fact the cost (both financial and personal) of living here is astronomical.  A subway or bus ride is $2.75, the average rent for a two bedroom/900 sq. foot apartment is $3,000 per month, and paying $14.00 for a hamburger (without fries) at a casual restaurant is the norm. Traffic congestion, delays in subway transportation, crush of pedestrians on sidewalks, crappy landlords, and ear piercing sirens and honking horns fray your nerves. We've been here four and a half years and after Cameron graduates from high school in June we are technically free to leave.  Where we'd go would be whole different blog, but there will be nothing actually tethering us.  Yet last week I was talking to a co-worker touting how lucky we are to work for such a wonderful company and she said, "You'll stay with the company until you retire, won't you."  I shook my head yes without hesitation.  I do see myself leaving New York some day to ultimately move back to our beloved Colorado, but for now, there is something that, despite everything, keeps me here. 


  After church Jeff and I were walking on the Upper West Side heading home.  It was an unseasonably warm day with just enough of a bite in the air to keep everyone dressed (New Yorker's are better looking dressed than undressed).  I decided to pull my cell phone out and snap some pictures of things that I love about New York. 

  Jeff took issue with the Murray's Sturgeon Shop.  He asked if I'd ever been in the store, and I said that I had not, but... if I wanted sturgeon I know where to find it.  As chain stores run the local merchant out of business more and more it's quaint and comforting to know that Murray's is holding his ground.

  We were trying to decide where to have lunch to avoid the $14 hamburger, but we did not want the obvious "slice of pizza" option.  I had seen Broadway Restaurant listed on Best Diners in NYC in TimeOut Magazine, and even though it's only a few blocks from our apartment we'd never been, so we headed uptown. Now diner's are not unique to New York and I would guess that the best are nowhere near a city, but there is something very comforting about New York's Greek diners.  It's not the food that you go for.  It's the endless refills on the coffee, the waitress with limited English, and the variety of food that they serve from pancakes to gyros, and spaghetti to moussaka.


  With all of the ongoing unrest you might think that living in a city with such extreme religious diversity might be stressful, but in fact I find it fascinating.  Honestly, before moving here I wasn't even aware of certain sects of Catholicism and Judaism .  And the amazing architecture of many of these institutions is awe inspiring. I ride the subway with people who wear their religion on their sleeves, for lack of a better term, and I have NEVER seen anyone show disrespect to another person due to their religion. I will admit that I tend to stare, but it's only because I'm curious about the clothes and what goes on in the mind of a person who is so devoted to their religion that in one of the most modern cities in the world they would cling to such old world traditions.

   Finally we ended up in Central Park, only half a block from our apartment.  For twenty two years I had a yard and I will tell you that keeping a tidy lawn is not something that I ever found pleasure in, so there is never a time when I'm in the park that I don't appreciate how lucky I am to have such an amazing green space in my own backyard.
 






Washer/Dryer or Fido

  Before we signed the lease on our new apartment we asked our new landlord if there was a washer/dryer in the building.  He said that he has one in his unit, but it's for his private use only.  The nearest laundromat is seven blocks away, and I've come too far to be pushing a granny cart with my laundry in it around the neighborhood.  In our kitchen there is an obvious place for a stackable washer/dry complete with outlets and dryer vent.  What was missing was the correct water hookup, so some minor plumbing under the sink would need to be added to accommodate the washing machine. The owner, Noah, was less than enthusiastic about the idea, but he agreed as long as we had renters insurance to cover any water damage, bought our own machine, and had the work done by an "approved plumber".  That last one was the catch.

  Let me add that he did not want a dog in the apartment. We told him that in fact we have a small terrier.  He reluctantly agreed and the dog was added to the lease.

  Initially Noah said that he wanted us to use the plumber he was using for the renovation on his apartment, and the price he quoted was $1,000 for the work.  Our realtor said that he had a guy that his company recommended who could do the work for $300.  Noah agreed to the plumber and asked that the realtor pay for the installation. Our realtor seeing all of his hard work going "down the drain" so to speak, over the installation of a washer/dryer agreed to cover the cost.

  We moved in a week later.  A week after that we bought the washer and dryer.  We scheduled our plumber.  He came and said that he needed access to the water main, which is in the basement, which we don't have access to, and the owner's are not living in their unit during the renovation. So we had to reschedule.  I am now on week two of dragging my laundry to the laundrymat with a perfectly good washer/dryer sitting in my kitchen unplugged.  Noah agreed to schedule some time in conjunction with the plumber to make the water main available, but first he wanted the plumbers contracting license and insurance, as well as a drawn out plan for the work.  Remember, the landlord agreed to the plumber at the signing of the lease, now, two weeks later he is asking for a extensive documentation to get the work completed.  The plumber that our realtor referred to us was doing this as a side job.  He works for a large condo building and works under their umbrella for insurance and contracting.  He does not have an independent contractor's license or he would be charging $1,000.  Our realtor had been amazing in getting us out of our former lease so we contacted him to see if he could negotiate this situation.  He contacted the landlord's agent and came back to us with a strange response. 


  "He hates your dog," our realtor relayed to us. What? What does my dog have to do with installing our washer and dryer?  Come to find out the landlord really did not have an issue with us installing our washer/dry, but he was having lease signing remorse about allowing our small dog in the building.

  I am a dog person, but I totally understand that little yap dogs can drive a person crazy.  Come to find out that during the day while we are at work our little terrier, Oliver, is spending his day barking at the workers downstairs, at the delivery person for our upstairs neighbor's Meals on Wheels, and any other person(s) entering the brownstone. If we had been informed of this we would have worked out a solution immediately.  We never intended to sign a dog onto the lease at the expense of the other tenants. 

  Long and short of it is that we are sending our little Oliver to live with my brother in Kansas where the poor little mite can avoid the stress of living among so many voices outside of his front door. And my washer and dryer are now installed.  Jeff, Cameron and I did a house cleansing with incense, music and candles to try to calm the negative energy in the building. Hopefully we can all begin to live in harmony, except for poor little Oliver who's adventure is just beginning.  

Little Paris in Manhattan

  With Cameron going off to college next fall Jeff and I were determined to move into a new apartment this Spring.  Our lease was not up until June 1st, but we decided to start looking in February to get a sense of what was on the market in our price range. We went to an open house and although the apartment wasn't right for us the realtor had some ideas about getting us out of our lease early.  We told him that we don't have to move, we actually have a good rent for the size of our apartment, and our dream location is the tony Riverside Drive which I nicknamed "Little Paris". He took on the challenge.

  Our landlord on Manhattan Avenue is  huge corporation that has about 30 properties in the Columbia University area.  They are very impersonal and certainly are not quick to respond unless there is water leaking through the ceiling.  I don't know how many times I called in regards to rodent issues only to be ignored or to be told to put out mouse traps.  So with that said I had very little faith that they would be willing to let us out of our lease early. The only thing that we had on our side was that since the owner's bought the building two years ago they have been flipping the apartment and doubling the rent, and they could certainly take our outdated apartment, flip it and get almost a thousand dollars more a month in rent. Craig, our realtor, suggested that we list our apartment as a "lease break" and get tenants in for the remaining three months of our lease, but since I knew for certain that he owner's would be renovating the apartment and charging a thousand dollars more a month I knew that was not a reasonable option. Plus I did not want to be responsible for the sublet. Craig then said that he had contacts with our landlord and he thought they would let us out early, so that they could renovate the apartment before the busy rental season began in the summer. So there was all this conversation about getting us out of our apartment, but Craig had not shown us any rental options that were making me want to give up my current place. I was feeling rushed out my apartment so that he could rent it and obtain the fee, pushing me into an undesirable rental that he would also collect the fee on.  I hated to be cynical, but that's how it felt.

  I was out of town one weekend with Cameron and Jeff was calling me with rental options that Craig was showing him.  They were either over budget or not in the area of the city that I wanted to live. I know that you can get an amazing place in Harlem, but I DON"T want to live in Harlem. I was beginning to feel panicked.  I got home on a Sunday night and on Monday evening Craig had an apartment he wanted us to see. He had viewed the place during the day and was certain that he had found our dream apartment on 101st Street half a block from my dream location of Riverside Drive. It was $100 over budget and I was already feeling squeezed by the budget we had given him, but we agreed to see it.  There was nothing not to love.  It's the second floor of a brownstone with original parquet floors, crown molding, a bay window, and a deck!  Needless to say we told Craig to put our bid in and asked for a two year lease to neutralize the extra rent over time.

  Now mind you,. it's March and we still have three months on our current lease.  It was like taking a bridge loan. All the while our realtor is telling us that he can get us out of our lease early.  We get all of our paperwork together and submit our application with sheer blind faith that things will fall into place. Our lease was accepted on a Thursday and we moved on Tuesday. Craig made some magical calls and told me that our former rental company had agreed to us leaving two and a half months early. I gave one week's notice to our landlords that we were moving.  Again, all I have is my realtor telling me it was all good. On the day before we moved I got a return email from the landlord's secretary asking me for our forwarding address so that they could send us our security deposit back.  On the morning of our move the actual owner of the building, Jimmy, stopped by to take a look at the apartment that he would soon be renovating.  I told him that we would paint Cameron's room back to the original white and he said not to bother because the apartment would be gut renovated. He said do a "broom cleaning" and leave the rest because everything would be torn out anyway.  When I sent the secretary my forwarding address I dared to ask for the remaining two weeks of March rent that I had already paid be returned to us.  I had my deposit and the prorated rent at the end of the week.  I still don't know what happened.  The stars aligned.  I could feel it happening, but it wasn't until it had all passed that I allowed myself to believe it.

  Some information on moving in New York City:  We tried to move last year by looking for a "no fee" apartment, but we couldn't find anything decent. All the really good places hire rental brokers to vet their renters and the brokers charge the renters a fee. The fee is normally 10% of the year. Then there is the first month and security.  To move a two bedroom, 1,100 sq. foot apartment cost $1,500, which considered the two flights of stairs in the brownstone.  We certainly had more boxes than was in the original moving estimate but the moving company foreman told me that if we added extra to the tip he would take the extra boxes and clothes.  So add on 25% tip for the movers. By the time we were done we barely had two nickels to rub together, but we are in!  And we can save on dining out by eating on our lovely new deck!